Reputation and Crisis Management
Reputations Take Years To Build But Can Be Destroyed In Seconds
Today’s media is instant, global, permanent – and ruthless.
Catt Consulting will help you safeguard and strengthen your personal and corporate reputations and prepare you and your business for the challenges ahead in today’s uncertain world.
Without a clear, documented plan for handling crises - especially coordinated communications, you are likely to suffer serious operational and financial consequences.
Our services include identifying risks, anticipating and planning for potential negative situations and providing leadership support. We specialise in equipping you and your business with the knowledge and skills you will need to manage crises effectively and to emerge stronger and more resilient.
Crisis Risk Assessment
Crisis Management Programme
Design and Implementation
This service assists you in creating and implementing comprehensive Crisis Management Programmes that establish clear response structures, roles and responsibilities. It focuses on assessing crisis readiness, developing tailored crisis plans and conducting training and simulations to ensure a cohesive and effective response to disruptions – minor to major.
Crisis Risk Assessment
A thorough evaluation of your current ‘crisis preparedness’, this service identifies risks, gaps and areas for improvement.
Our assessment provides insights into how to enhance readiness for potential disruptions to your business through better planning and resource allocation.
Crisis Management Programme Design and Implementation
Crisis Communications and Reputation Management
Crisis Strategy
and Scenario Planning
Scenario planning enables you to anticipate and prepare for a broad range of crisis situations.
By exploring potential disruptions, you can develop flexible strategies that mitigate risks and reduce the impact of unexpected events.
Crisis Communications and
Reputation Management
Effective communication during a crisis is crucial for safeguarding your own and your company’s reputation while maintaining stakeholder trust.
This service develops a clear communication plan for both internal and external audiences, ensuring consistency of messaging and prompt, authentic responses.
Crisis Strategy
and Scenario Planning
Confidential Leadership Support
Confidential Leadership Support
This service offers ongoing one-to-one support for business leaders during both crises and non-crisis times. You receive personalised coaching from experienced crisis management professionals and strategic advice, helping you navigate complex challenges, and ensure you are prepared to make confident, effective decisions in times of uncertainty.
This dedicated support helps you continuously improve your crisis management skills and resilience capabilities.
Spokespeople Training
Bad news breaks instantly - and globally - in today's fast-paced media environment, and crises can escalate within minutes across social and traditional media platforms. So having trained spokespeople ready to respond is not just important – it's critical for your business to survive
Spokespeople Training
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![Trained Spokespeople – Your Best Defence In A Crisis]()
Trained Spokespeople – Your Best Defence in a Crisis
Many companies still underestimate one of the most crucial elements of crisis preparedness: having trained spokespeople ready to respond when disaster strikes
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When a Customer Complaint Goes Viral: Navigating the 'Media Storm'
In today's hyper-connected world, a single dissatisfied customer can become your company's biggest nightmare. Imagine this: a frustrated client, fed up with an unresolved issue, decides to share their story with the media.
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When Trust is Broken: Navigating Employee Misconduct and Scandals in the Corporate World
In the intricate tapestry of modern business, the actions of a single individual can unravel years of your carefully built reputation and success. Employee misconduct and scandals represent significant threats, potentially leading to legal entanglements, financial losses and erosion of trust and confidence.
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Product Recall
Understanding the causes, impacts, and best practices for managing product recalls is crucial for any company that wants to maintain its reputation and customer trust in today's competitive marketplace.
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Product Tampering
This sinister act, where individuals deliberately tamper with products to cause harm or disruption, presents a unique and formidable challenge to companies across various industries.
